{"id":36655,"date":"2026-03-15T21:59:18","date_gmt":"2026-03-15T21:59:18","guid":{"rendered":"https:\/\/localroots.pt\/?page_id=36655"},"modified":"2026-05-17T19:11:19","modified_gmt":"2026-05-17T19:11:19","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/localroots.pt\/en\/politica-de-cancelamento\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"
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Cancellation Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Cancellation Policy and General Terms<\/h1>

Local Roots Algarve<\/strong><\/p>

The brand Local Roots Algarve<\/strong> is operated by Get Your Ticket Unipessoal Lda<\/span><\/span><\/strong>, a company registered in Portugal and licensed as a tour operator (RNAAT no. 124\/2024).<\/p>

1. Conditions for Carrying Out Activities<\/h2>

All tours and experiences are subject to:<\/p>

  • Favourable weather conditions;<\/p><\/li>

  • Compliance with applicable safety standards;<\/p><\/li>

  • Minimum number of participants.<\/p><\/li><\/ul>

    The company reserves the right to cancel, change or postpone any activity due to safety reasons, adverse sea conditions, weather conditions, force majeure or any other circumstance that may jeopardise the safety of participants or crew.<\/p>

    In the event of cancellation by the company, the customer will be entitled to Full refund<\/strong> of the amount paid.<\/p>

    2. Cancellation by the Customer<\/h2>

    The customer may cancel their reservation with a full refund provided the cancellation is made at least minimum of 24 hours' notice<\/strong> regarding the estimated departure time.<\/p>

    Cancellations made with less than 24 hours' notice may not be eligible for a refund.<\/p>

    Failure to appear at the scheduled time and place will result in the forfeiture of your right to a refund.<\/p>

    3. Safety and Responsibility<\/h2>

    Participation in the activities implies acceptance of the risks inherent in outdoor and maritime experiences.<\/p>

    The company shall not be held liable for:<\/p>

    • Injuries, accidents or damage resulting from the customer's failure to comply with safety instructions;<\/p><\/li>

    • Situations of force majeure, including, but not limited to, adverse weather conditions, sea state, strikes, governmental decisions, wars, acts of terrorism or other unforeseeable events beyond the company's control.;<\/p><\/li>

    • Damage caused by third parties.<\/p><\/li><\/ul>

      All services are provided in compliance with applicable Portuguese legislation and tourism sector regulations.<\/p>

      4. Requirements and Recommendations<\/h2>

      Some activities may not be suitable for:<\/p>

      • Pregnant women (especially in the later stages of pregnancy);<\/p><\/li>

      • People with very limited mobility;<\/p><\/li>

      • Individuals with certain medical conditions.<\/p><\/li><\/ul>

        The minimum recommended age is 5 years<\/strong>, unless otherwise stated.<\/p>

        The team's instructions should be complied with at all times during the activity.<\/p>

        5. Personal Belongings<\/h2>

        The company is not responsible for:<\/p>

        • Personal belongings lost, damaged or stolen during activities;<\/p><\/li>

        • Participants' luggage or belongings.<\/p><\/li><\/ul>

          It is recommended that all personal belongings remain under the constant supervision of the customer.<\/p>

          6. Policy Changes<\/h2>

          This policy may be updated whenever necessary, in order to ensure legal compliance and the continuous improvement of services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Pol\u00edtica de Cancelamento Pol\u00edtica de Cancelamento e Condi\u00e7\u00f5es Gerais Local Roots Algarve A marca Local Roots Algarve \u00e9 operada pela Get Your Ticket Unipessoal Lda, empresa registada em Portugal e licenciada como operador tur\u00edstico (RNAAT n\u00ba 124\/2024). 1. Condi\u00e7\u00f5es de Realiza\u00e7\u00e3o das Atividades Todos os passeios e experi\u00eancias est\u00e3o sujeitos a: Condi\u00e7\u00f5es meteorol\u00f3gicas favor\u00e1veis; Cumprimento […]<\/p>\n","protected":false},"author":228,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-36655","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nPolitica de privacide Local Roots Algarve - Local Roots Algarve<\/title>\n<meta name=\"description\" content=\"Conhe\u00e7a a nossa Pol\u00edtica de Privacidade: na Local Roots Algarve, protegemos os seus direitos e garantimos a m\u00e1xima seguran\u00e7a durante as suas viagens.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/localroots.pt\/en\/cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Cancelamento\" \/>\n<meta property=\"og:description\" content=\"Conhe\u00e7a a nossa Pol\u00edtica de Privacidade: na Local Roots Algarve, protegemos os seus direitos e garantimos a m\u00e1xima seguran\u00e7a durante as suas viagens.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/localroots.pt\/en\/cancellation-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Local Roots Algarve\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=61554478715431\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-17T19:11:19+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/localroots.pt\\\/politica-de-cancelamento\\\/\",\"url\":\"https:\\\/\\\/localroots.pt\\\/politica-de-cancelamento\\\/\",\"name\":\"Politica de privacide Local Roots Algarve - Local Roots Algarve\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/localroots.pt\\\/#website\"},\"datePublished\":\"2026-03-15T21:59:18+00:00\",\"dateModified\":\"2026-05-17T19:11:19+00:00\",\"description\":\"Conhe\u00e7a a nossa Pol\u00edtica de Privacidade: na Local Roots Algarve, protegemos os seus direitos e garantimos a m\u00e1xima seguran\u00e7a durante as suas viagens.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/localroots.pt\\\/politica-de-cancelamento\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/localroots.pt\\\/politica-de-cancelamento\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/localroots.pt\\\/politica-de-cancelamento\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/localroots.pt\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de Cancelamento\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/localroots.pt\\\/#website\",\"url\":\"https:\\\/\\\/localroots.pt\\\/\",\"name\":\"Local Roots Algarve\",\"description\":\"Fa\u00e7a a sua reserva de atividades com a Get Your Ticket! 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